ACI Invoicing Services – Just $1.25

Bulk and voluminous invoices are laser printed with Zip+4 and bar coding.  ACI’s data system will also scrub address data submitted to re-confirm correct addresses and/or obtain the most current address known.

In the healthcare environment, the hospital will notify their patients via their paper bills that they can now receive and pay their statement on line. The patient may then opt to have electronic billing and will go to the hospital website to register for on-line viewing and payment options, creating his own log-on identifier and password to ensure privacy. Thereafter, the patient will receive an email notifying him that there is a communication from the hospital. He will click on the hospital link, log on with his password, and view his bill. His bill will closely mirror the paper bill that would have been sent otherwise.

Depending on the options selected by the hospital, the patient can then pay all or part of the patient balance using a credit card, a debit card, or a check.

The fees associated with electronic billing are 50% less expensive than those for paper billing, and can be absorbed by the payer via a “convenience fee” if the hospital so chooses.

Data Archiving

Generally, ACI will archive your data for 90 days. This allows for easy re-generation of any documents if necessary. However, at any time your needs would require a longer archive period, we are happy to archive for 12 months at no additional charge.

Interactive Voice Response Option

ACI’s Invoicing Services also include the Interactive Voice Response Option (IVR). The IVR system is created to facilitate automated payment options such as credit card, debit card and check-by-phone.

How IVR Works.

The process is simple. The patient dials a toll-free number provided as identified in the invoice. Next, the patient responds to voice prompts, keying in the data requested. Automated voice confirmation is given back to the user to ensure that all information and data keyed is correct. Verification of the patient information is performed at this time. This verification process will be customized to fit your exact application needs. The patient chooses to pay by credit card, debit card, or check, keying in the appropriate information relative to his choice.

ACI’s sophisticated A/R Management and Billing system will automatically obtain verification from the institutional bank and instantly confirm to the patient that the transaction is completed. The transaction information will then be made available to you immediately. The user will receive a confirmation number or receipt number to confirm that payment has been made.

If a credit card or check is declined for any reason, ACI’s automated data system will immediately inform the caller of the rejected payment and give them an option of offering another card or account.

The entire transaction takes only a few minutes, and requires no, thereby providing a very cost-effective, cash-flow enhancing payment option.

ACI’s A/R Management and Billing system provides clients with immediate access to collected funds and on-demand reporting that is customized to suit your needs.

WebView

The ACI’s A/R Management and Billing system allows your customer service staff to have unlimited online access to any documents ACI has generated on your behalf. By way of our web portal you may find a particular document via invoice number, account number, name, address, or any other identifier you choose. The document on your screen will be identical to the one your customer received in the mail, including color and graphics. After selecting the document, you may print or email from your desktop.

Sample Invoices –

Click on any of the below samples to see how ACI can create and customize any type of notices to be mailed for you,:

Click here to see Sample #1
Click here to see Sample #2
Click here to see Sample #3

(sample notices in the ‘pdf’ form attached)


Medical << Invoicing services