>Collection Agencies California, Collection Services


A/R Management and collection services for the banking industry. ACI performs collection services for bank issued credit cards, lines of credit, consumer loans, commercial loans, auto loans and secured and unsecured installment loans. America's appetite for borrowing money bloats U.S. consumer debt to a record high almost every month. As of September, the tab stood

at $2 trillion and appeared to be growing at an annual rate of ten (10%) percent. Through good times and bad, it would seem that spending tomorrow's dollars today never goes out of fashion.

All that borrowing produces a lot of financial heartburn for mismanaged banks. Every year, banks, retailers and other
consumer lenders write off more than $70 billion in uncollectible debt, mostly hopelessly overdue credit-card balances.

You are the Senior Vice President of a bank or business executive employed by a bank and charged with the responsibility to ensure portfolio performance. Your observation of the banking industry's constant dilemma compels you to recon with two (2) choices:

1) In house- Do I expand our loan servicing department, get more office space, hire more employees and, service the accounts internally? What are the cost factors?

2) Outsource-Do I pass forward the labor and related costs of portfolio servicing to an external company? How much money will I save for my company? How do I maintain control over the inventory outsourced? Am I able to preserve quality bank/customer relations?

While many big banks benefit from the opportunity to offset losses from revenues derived from the issuance of size significant loan portfolios (as opposed to small to medium sized banks), each and all banks grapple with the cost of labor associated with servicing their loans.

As a result, quite naturally, big banks can typically afford more payroll cost and operational expense as such costs are earned from income derived from extended credit on more voluminous loan portfolios. Small to medium sized banks, however, realize the importance of tighter micro management policies where necessary to watch the bottom line more carefully.

Whether big bank or small bank, the industry trend is "outsourcing." Well managed banks routinely find better results in consumer development, marketing, and working to enter desired target markets. Such activity generates new business. New business generates new revenues. New revenues promote growth. Growth promotes expansion.

Many banks realize the enormous value of incorporating the outsourcing of mundane services and routine daily
functions to service providers like ACI. By passing forward the costs associated with postage, invoicing, printing, labor, telephone calls, and consumer dispute issues, well managed banks are able to allocate their staff to focusing only on growth while simultaneously reducing costs of operations.

It is an industry proven fact that well managed banks who allocate their operational budget to functions designed to promote exposure in consumer markets do achieve positive results and new business.

ACI responds to the banking industry demand by providing quality outsourcing services.

ACI provides services to the banking industry which include:

Provide dramatic reduction of costs and sustainable performance in credit portfolios;
Improve business process efficiencies by automating routine manual activities;
Increase direct customer contact, leading to higher collection rates and lower aged receivables balances;
Identify, track and resolve disputes more quickly;
Improve Dispute Management by applying scenario specific work-flows to address even the most complex
dispute resolution processes;
Execute collections analysis via a comprehensive and flexible web-based reporting interface;
Sustain effective collections workload management;
Asset Recovery - recovery of merchandise, collateral or property associated to secured loans;
Enable effective collections management by maximizing the value of collections effort by targeting the right
accounts at the right time;
Generate root cause analysis collections reports that lead to improving business processes;
Portfolio Auctioning - services associated with a bank's intent to sell a specific series of loans in any given
portfolio to the investor community;
Portfolio Purchasing-remittance to ACI clients of a specific portfolio offered for sale.

Monetize

Collections - The industry's leading web-based collections solution for organizations looking to standardize and improve their credit and collections processes, be proactive in their collections strategies, and improve profitability.

ACI's A/R Management Software allows you to:

Provide dramatic and sustainable DSO reduction;
Invoicing - notification by mail anywhere in the USA within two (2) business days with payment return envelope;
Pre-Collect - custom tailored programs of mail and telephonic contact made with the consumer in the
bank's name;
Customer Service - dispute resolution available via our call center;
Collection - for severely aged accounts in need of collection services;
Skip Tracing - location of skipped borrowers;
Sustain effective collections workload management;
Enable effective collections management by maximizing the value of collections effort by targeting the right
accounts at the right time;
Generate root cause analysis collections reports that lead to improving business processes;
Provide dynamic analytical reporting for cash forecasting, collector workload management, and cash
collections performance.

To custom develop a program designed to ensure your portfolio performance and/or to discuss interface resolutions
to your current data system, please contact your local ACI Account Representative today or write us at:
info@acicollects.com